The evolution of Accessible Tourism: from architectural barriers to the quality of the tourist experience
Resumen
Este artigo tem como objetivo analisar o turismo cultural e acessível numa perspetiva progressiva e evolutiva.
Com este trabalho pretende-se verificar quais as linhas orientadoras no segmento do turismo cultural e acessível, potencialidades, medidas inovadoras e suas tendências.
Para este estudo, propôs-se uma metodologia qualitativa. Caracteriza-se por possuir um caracter descritivo e compreensivo numa vertente do património, cultura e reabilitação.
O valor patrimonial é um dos elementos explorados pelo turismo cultural e acessível. Abrange a requalificação/reabilitação urbana dos centros históricos e infraestruturas pedonais acessíveis. O turismo acessível pode igualmente envolver a implementação de medidas tecnológicas, como ITC (Internet das Coisas), TIC (Tecnologia da Informação e Comunicação) e Big Data. Um ajuste articulado entre o destino e o turismo acessível tem benefícios sustentáveis. A ISO21902 consiste na primeira norma global sobre turismo acessível, onde estão descritas as melhores práticas para este segmento.
O turismo cultural e acessível é um segmento potencializador do desenvolvimento de destinos patrimoniais. Novos desafios relevam a importância da sustentabilidade e das novas tecnologias. O desafio está no seu planeamento, as estratégias aplicadas e suas consequências a longo prazo.
Este trabalho demonstra a importância e relevância do turismo acessível. Aponta também a sua potencialidade para inovação no âmbito tecnológico e/ou sustentável. Isto é, trata-se de um segmento promotor de uma melhor qualidade em outros segmentos.
Citas
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